Grievance Redressal Cell (GRC)
Roles:
- To provide a support system for the students & staff to address their grievances
- To initiate proactive measures to redress the grievances of the students and staff.
- To analyze the complaints and representations of aggrieved students and to take action with the appropriate authorities for redressal.
- To get suggestions periodically from the students for improvement.
Responsibilities:
- Create and implement a mechanism to handle the reported grievances/suggestions.
- Install Grievance / Suggestion boxes at important places in the campus accessible to students / staff.
- Grievance / Suggestion boxes are opened at college hours.
- Accept written grievances from students and staff.
- The name and identity of the person who reported Grievance shall be kept confidential.
- The grievances at departmental level are governed by the concerned mentors, class Coordinators and Department Heads then and there.
- Unresolved grievances at the departmental level are referred to the Grievance Redressal Cell of the institution.
- The cell reviews all cases and acts accordingly as per the policy
- The cell submits report to the authority regarding the cases attended.
- To formulate the policy to investigate and review complaints or grievances of students and staff.
- To create awareness of availability of members for students and staff to report grievances.
Committee
S. No | Name of the Member | Designation | Role |
1 | Dr. C. Prakasa Rao | Principal | Chairperson |
2 | Dr.D.V. Harshavardhan | Professor, Dept of H&S | Convenor |
3 | Mrs.M.Mercy Lydia | Asisstant Professor,Dept of ME | Member |
4 | Mr.P.V.Nasimha Swamy | Asisstant Professor,Dept of ECE | Member |
5 | Mr.T.Srikanth | Asisstant Professor,Dept of EEE | Member |
6 | Mrs.I.Shalini | Asisstant Professor,Dept of CSE | Member |
7 | Mr.D.Naresh | Asisstant Professor,Dept of CE | Member |
8 | Dr.Ch.Chandra sekhar | Professor,Dept of H&S | Member |
9 | Mr.V.Sesha Sai Raman | Student,Dept of ECE | Student Member |
10 | Mr.N.Sai Dileep | Student,Dept of CSE | Student Member |
11 | Mr.M.Yashwanth | Student,Dept of EEE | Student Member |
12 | Mr.T.Mahendra | Student,Dept of CE | Student Member |
13 | Mr.G.Hitesh Sainadh | Student,Dept of ME | Student Member |